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FREQUENTLY ASKED QUESTIONS

Batman
Batman

Why should I hire Mutts & Magnolias?




Buddy & Lucy
Buddy & Lucy

Do you offer pet transportation service for veterinarian appointments or other needs?

We do not currently offer this service. However, if your pet were to experience a medical emergency while under our care, we would transport them to the veterinarian you have selected.




What is a Certified Professional Pet Sitter®?

CPPS® is a federally trademarked certification mark which Pet Sitters International (PSI) awards to professional pet sitters who successfully demonstrate their knowledge and skills by obtaining a passing score on the CPPS® Exam and agreeing to adhere to PSI’s Recommended Quality Standards and Code of Conduct & Ethics.




Can I request specific times for hang-outs?

We try our very best to complete our visits within a two hour time window.




How do I get started with Mutts & Magnolias?

Click HERE to create a profile or call 337-886-8324




What about updates during the visits about my pet?

Updates that are non-emergencies will be done once visits are completed. This ensures that your pet has our full attention and we are free from distractions while hanging out.

Updates will contain information about services performed and any observations about pet(s) or the home and will include photos.  We can email, text, or leave a paper note, whichever you prefer.




Marshmallow
Marshmallow

Can I find Mutts & Magnolias on social media sites?

Absolutely, Instagram and Facebook.




How do you communicate with me about your services?

We use the Time to Pet software, which can be accessed through a web browser on any computer, smart phone, or tablet.  Through the software you are able to schedule visits, receive updates after visits, and update information about your pet or residence at any time.